Why is my order on hold?
Article ID: KB101680
Question: Why is my order on hold?
Answer: Your order is being held for review by our order processing staff.
In rare cases, our system may determine that there is a risk that the credit card is
being used fraudulently. Upon further review, we will determine the validity of
the order. We will contact you by email or phone and approve the order if it is valid.
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